Privacy Policy

Information you give us. When you complete our estimate quiz or contact form, call, text or email us, we collect the details you provide — such as your name, phone number, email address, property address, the services you are interested in and any project details or photos you share.

Information collected automatically. Like most websites, we may collect basic technical information when you visit, such as your browser type, device type, pages viewed and the site that referred you. This helps us understand how the site is used and improve it.

Communication records. We keep records of estimates, proposals, invoices and correspondence so we can service your property and honor warranties.

We use the information we collect to:

• Prepare and deliver free estimates and follow up on your requests;
• Schedule, perform and manage work on your property;
• Communicate with you by phone, text or email about your project;
• Process payments and handle warranties and insurance-related documentation;
• Improve our website, services and customer experience;
• Send occasional service reminders or seasonal offers — you can opt out at any time.

We do not sell your personal information. We share it only as needed to run our business, for example with the crew members and subcontractors performing your work, with your insurance company when you ask us to assist with a storm-damage claim, with suppliers who deliver materials to your property, and with service providers that help us operate (such as hosting, messaging or scheduling tools) under agreements that require them to protect your data.

We may also disclose information when required by law, legal process or to protect our rights, property or safety.

If you provide a phone number and consent to be contacted, we may call or text you about your estimate or project. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or ask us to remove your number from our call list.

Our website may use cookies and similar technologies to keep the site working properly and to understand traffic patterns. You can set your browser to block or delete cookies; the site will still be usable, though some features may not function as intended.

We keep project and contact records for as long as needed to provide services, comply with legal and tax obligations, and honor warranties. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you for marketing purposes. Email us at service@easeexteriors.com or call 704-999-6402 and we will respond within a reasonable time. We may retain limited records where required by law.

Our website and services are directed to adults. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last revised; continued use of the site after changes means you accept the updated policy.

Questions about this policy? Contact EASE Exteriors at 704-999-6402, service@easeexteriors.com, or by mail at EAS Preservation and More LLC, Charlotte, NC.